Julian Support – First Voluntary Sector Organisation to Sign up to Unison's Ethical Care Charter

The charter arose from a UNISON survey of homecare workers entitled “Time to Care”, which was intended to illustrate the reality of homecare work. The online survey which was open to homecare workers who were either UNISON members or non-members attracted 431 responses between June and July of 2012. The responses showed a committed, but in the main, poorly paid and treated workforce which is doing its best to maintain good levels of quality care in a system that is in crisis. The report also highlighted how poor terms and conditions for workers can help contribute towards lower standards of care for people in receipt of homecare services.

The charter is now part of the union’s Save Care Now campaign and aims to secure the support of council and providers to make sure that homecare and support workers have guaranteed hours, rather than work on zero-hour contracts, and are paid for their travel time between clients. It also sets a target of paying the living wage.

As an organisation, Julian Support has already committed itself to paying the living wage and not using zero-hour contracts and is supportive of UNISONs charter as it underpins the existing values and ethos of the organisation.

Pip Coker, Chief Executive said:

“I welcome the opportunity to sign up to the UNISON Ethical Care Charter.  Julian Support really only has one asset - our staff, and we expect an awful lot of them. They are dealing with some of the most vulnerable people in our society and we expect them to model the best ethical behaviours when working with people who need their support – if there is a mismatch between how we behave as employers and how we expect our staff to behave there is no integrity in the organisation or the services we provide'.

Signing the Ethical Charter

Heather Wakefield, Head of Local Government, UNISON said:

“I am delighted to sign up to UNISON’s Ethical Care Charter with Julian Support today. It’s a very impressive voluntary organisation, which offers first class support to the people it works with. Recognising the need to treat staff well is key to a high quality service. Julian Support has done that.”